This is a courtesy translation. The Turkish version is the legally binding text; in case of any discrepancy the Turkish version prevails. Turkish original (Türkçe)
Privacy Notice on the Protection of Personal Data
For service providers and team members · Version: 1.6 · Last updated: 2026-09-30
This notice has been prepared for natural persons who apply and work as service providers on Senin Ekip (individual service providers, company officers and team members). “KVKK” refers to Law No. 6698 on the Protection of Personal Data (the Turkish Personal Data Protection Law). Data controller: Senin Soft - Merve YILMAZ, Address: Üçevler Mh. Palas Sok. Köroğlu İş Merkezi No:7 Kat:1, Nilüfer / Bursa, Türkiye, Email: destek@seninekip.com.
1. Data processed, purposes and legal bases
| Data | Purpose | Legal basis (KVKK Art. 5/2) |
|---|---|---|
| Name and surname, email, phone | Membership, login, communication with customers, notifications | Performance of a contract (c) |
| Company logo or your own photo (optional) | After review and approval by our team, public display on your profile, quotes, ads and provider page on the website | Explicit consent (Art. 5/1): you upload the image and can remove it at any time |
| Turkish ID number (TCKN) or tax ID number (VKN), trade name, tax office, billing address, taxpayer status | Identity / tax information check (Art. 6 of the Regulation on Intermediary Service Providers and Service Providers in Electronic Commerce (ETAHS Regulation)), balance top-up and advertising invoices, showing your identity (masked) and address to the customer in the pre-contractual information | Legal obligation (ç), performance of a contract (c) |
| Balance and transactions (quote fees, gift balance), balance top-up orders and invoice records | Running the quote fee and balance service, invoicing, tax legislation | Performance of a contract (c), legal obligation (ç) |
| IBAN (if provided) and change records | Not mandatory in direct payment mode; if you provide it, it is used only for payments / refunds to be made to you (if receiving payments through the application is opened in the future, you will be informed separately) | Performance of a contract (c), legitimate interest (f) |
| Identity document, tax certificate, residence document, mastery certificate, K certificate (transport license), permits and insurance documents | Document and authorization review, category approval | Legal obligation (ç), performance of a contract (c) |
| Service areas, categories, quotes, job records, job photos, messages | Request matching, carrying out the job, evidence in disputes | Performance of a contract (c), protection of a right (e) |
| Rating, reviews, “Sticks to quote” rate, number of cancellations | Informing customers, ranking, quality and security | Legitimate interest (f) |
| Names and phone/email information of team members | Managing the team account | Performance of a contract (c) |
| Automatic scanning results, suspicious activity records, suspension records | Preventing diversion off the Platform and fraud | Legitimate interest (f) |
| IP address, session records | Security, Law No. 5651 (on the regulation of internet publications) | Legal obligation (ç) |
2. Identity document and special categories of data
- If the image of your identity document contains special categories of data such as a religion field or blood type, we ask you to cover these fields before uploading; Senin Ekip does not process these fields.
- Criminal records are not requested or processed.
3. Information customers see
Logo / photo: An uploaded image is shown publicly (including to search engines) only after our team has reviewed and approved it; until then nobody sees it. Images containing phone numbers, e-mail, web addresses, QR codes or business cards are not approved. You can remove it yourself at any time.
Customers see your trade name, service area, rating and reviews, number of completed jobs, types of approved documents (not the documents themselves) and your “Sticks to quote” rate. A customer who hires you sees your phone number. Your TCKN, VKN, IBAN and documents are not shown to customers.
Tax certificate, residence document and ID document: In applications with a tax registration your tax certificate is requested; in individual applications, your barcoded e-Devlet residence document containing your name, Turkish ID number and address is requested. It is seen only by authorized team members and is not shown to customers. The residence document, and an ID document image uploaded in older applications, are deleted 30 days after verification (the “verified” record is kept); your identifying details are re-verified every year as required by law and a new document may be requested for this. A photo ID document is not requested in new applications. Customers are shown your tax status (“tax certificate reviewed” or “no tax registration declared”). Legal basis: legal obligation (Art. 6 of the E-Commerce Intermediary Service Provider Regulation) and legitimate interest (fraud prevention).
Automatic translation: So that customers and pros who speak different languages can understand each other, in-app messages, quote notes, questions and answers, request descriptions and reviews may be translated automatically into the reader's app language (Turkish, English, Russian) by translation software running on Senin Ekip's own servers. For this purpose texts are not transferred to third parties or abroad; translations are not stored permanently and the original text can always be viewed. Automatic translation may contain errors; the original text written by the parties is what counts.
4. Recipients
- The licensed payment institution that receives balance top-up payments (your card details are not passed to Senin Ekip).
- e-Invoice / e-Archive private integrator: balance top-up and advertising invoices.
- Revenue Administration (Gelir İdaresi Başkanlığı) and other competent public authorities: legal requests and notifications.
- The customer who hires you: your trade name, masked TCKN/VKN, billing address and phone number (for pre-contractual information and communication).
- Email, push notification and hosting service providers (email: Brevo, France; push notifications: Google Firebase, USA; hosting: Türkiye).
- In the event of a dispute, legal advisers, consumer arbitration committees and courts.
Transfers abroad are made under KVKK Art. 9 by signing a standard contract and notifying the Personal Data Protection Board: France and the USA.
5. Your obligation: customer data
You are also a data controller for the customer data you access after being hired (name, phone number, address, location, photos). You must use this data only to perform the relevant job, must not retain it once the job is finished, must not use it for marketing and must not share it with third parties. In job photos, photograph only the area where the work was done; do not include people, documents or personal belongings in the frame.
6. Retention periods
Account and job records are retained for the duration of the contract and, after its termination, for the statutory periods; invoice and payment records for 10 years; documents for 2 years after the account is closed; IBAN change records for 2 years. Details are in the Retention and Destruction Policy.
7. Your rights and application
You may exercise your rights under KVKK Art. 11 via destek@seninekip.com or Üçevler Mh. Palas Sok. Köroğlu İş Merkezi No:7 Kat:1, Nilüfer / Bursa, Türkiye; your application will be concluded free of charge within 30 days at the latest. Decisions such as restricting or suspending your account are not made automatically; the reasons are notified in advance and you are given the right of defense (see Art. 11 of the Service Provider Intermediation Agreement).